KKeoseSafe harbourTalk to Keose

Individuals & families

Help taking back control — and keeping it.

Whether something is happening right now or you simply want to be harder to target, Keose works through it with you at a sensible pace and in plain English.

I need urgent help I want to be better protected
Illustration of a coordinated sea rescue

If something is happening now

Start here, even if the details are unclear.

You don't need to know how the incident happened, the correct term for the problem, or what to do next. Tell us what you've noticed and we'll take it from there.

Get in touch

Three steps, at a sensible pace

  1. 01

    A first conversation

    You explain the situation in your own words. No judgement, no jargon, no obligation to continue.

  2. 02

    Making things safe

    When an attack is ongoing, we secure accounts, devices, people and locations first to stop further harm.

  3. 03

    Understanding & fixing

    We work out how the problem happened, close the routes that allowed it, and deal with what it left behind.

Incident response, investigation and recovery.

Fraud, account takeovers, hacking, online extortion, physical threats, harassment, stalking and doxxing. We stop whatever is happening and help you regain control. We research who is threatening you and put in place security measures that meet the specific threats. If you've lost money, we support you in dealing with banks and regulators to claim refunds where banks or other vendors are at fault. Where appropriate, we help you take evidence to law enforcement.

I want to be better protected

Support that matches the problem in front of you.

No one size fits all. We only recommend steps that specifically address the threat and that provide strong value for money.

01

Digital & real world privacy

Protect your private information and minimise the impact of data leaks. Make it harder for attackers to research, locate, harass or threaten you.

02

Secure devices & accounts

We secure your computers, phones, tablets, routers and online accounts to keep you and your family safe.

03

Personal & residential security

Helping you stay safe against physical threats at home, on the street, at work and while you travel.

04

Ongoing Protection

For clients wanting ongoing protection, we manage the security of your devices, give you control over your children's devices, and act as your ongoing advisor on all security and privacy issues, both cyber and physical.

A paper boat travelling through waves

SAFE · Security Assistance for Everyone

Cost should not decide who gets help.

SAFE is Keose's pay-what-you-can service for low-income and vulnerable individuals and families. If money is a worry, say so in your first message and we'll find a way forward.

Visit the SAFE website

A jargon-free first conversation

You don't need to have everything figured out.

Tell us what's happening. We'll listen, help identify the immediate priorities and explain the options without pressure. Whichever way you reach us, it stays confidential.